In the top right-hand corner, click your name and select Integrations. Then choose email
Instantly notify whoever is online and prevent double work by sending email notifications from
external channels to
a specific Team Zeus group or conversation.
On the email import page, there is a list of all groups including their emails.
If the email, you are sending it from, doesn't belong to any existing members
that have access to the group / conversation you are sending it to nor the email
is in the whitelist
then it won't create a new message or conversation as it will be rejected!
If you send an email to a group then a new conversation in the group will be
If you send an email to a conversation then a new message will be added in the