Later section in inbox
If you want to respond to a message at a later time, you can add it to the “Later” section of your
inbox for quicker access at a later time.
Add item to later
Hover your mouse over the chat/conversation inbox item so the 3 action icons appear at the end of
the row. And click on
"add to later" icon. The
item is then instantaneously added to the
Another way is to check the box on the left side of the item and click the Later button
in the New header as shown in the following screenshot. This way you can add to later
multiple items at once!
Remove an item from later
To remove an item from later you either need to answer the corresponding conversation/chat or do it
Hover your mouse over the chat/conversation later item so the
mark as read icon appears at the end of the row. Clicking the icon will result in removing the item
from the later section.
Another way is to check the box on the left side of the later item and click the
Remove from later button in the Later header as shown in the following screenshot.
This way you can remove multiple later items at once!
Note that items can be added and removed from the later section also in the items’
detail. Check the
chat support pages for more